Cloud service codes

Our Digital Cloud-Service-Codes are sent by e-mail, once the payment has been authorized successfully. Orders are processed within 1 hour, if no exceptional circumstance hinders us. Once your order has been processed, we send a confirmation e-mail with the Digital Cloud-Service-Codes to the e-mail address the user has provided.


Refund policy

Your satisfaction is important to us. As our Digital Cloud-Service-Codes are delivered digitally via email and activated automatically, they cannot be returned. In the remote case, that Digital Cloud-Service-Code has not been accepted you must send the Digital Cloud-Service-Code to the Customer Service (link) for verification. Then our organization will send you a new Digital Cloud-Service-Code or will solve your problem otherwise.